Steam gifts: why the buyer's account region matters
SelyaA Steam gift is accepted only by an account of the region where it was bought. Let the buyer choose the region, and check it before delivery — then there are no disputes.
A Steam gift is tied to the region where it was bought. An account from another region will not accept it. For a seller this is the main cause of disputes over gifts: the goods are delivered, but the buyer did not get them.
Why it is so
Prices in Steam differ by region. So that gifts are not bought where it is cheaper and given where it is dearer, Steam does not let an account from another region accept a gift. A supplier buys a gift in a particular region, and it can reach only an account of that region.
How to sell gifts by region
- Let the buyer choose the region. On GGSel, as a variant inside one product: “Russia”, “Kazakhstan” and so on. FunPay has no variants, so one region is one listing, and the region goes in the title.
- Say plainly how to find the region. The account's region is visible in Steam: Account details → Country. One short phrase in the description removes half the questions.
- Do not sell a region your supplier does not cover. If a supplier stopped giving gifts to some region, the variant must be switched off at once, not after the first dispute.
If the buyer got the region wrong
The gift will not reach them. You can see it from the order's status at the supplier. What to do next — refund or reissue the gift to the right region — depends on the supplier: find out in advance what happens to a gift that is not accepted.
Regions and price
The purchase price of the same gift differs several times between regions. So work out the price of each region separately: the same price for every region means that in some you earn and in others you sell at a loss. It is easy to check in the price calculator.