Refunds and cancellation

Edition of 10 Oct 2026. Translated for information: the Russian version is the binding one.

You can cancel the subscription at any time. Below: how much we refund and how to ask.

How much we refund

• The key is not yet entered in the panel: we refund the whole amount if no more than 14 days have passed since payment.
• The subscription was already used: we refund the money for the full days left until the end of the paid term. The amount is counted from what you actually paid, including the discount for the term.
• The service did not work through our fault: we extend the subscription by the length of the downtime or refund the money for those days, as you prefer.

Only the payment service's fee, which it does not return to us, may be deducted from the refund (Article 32 of the Russian Consumer Rights Protection Law). If there is no fee, we refund everything.

How to get a refund

1. Write on Telegram.
2. Give the subscription key, or its last characters, and the approximate date of payment.
3. We will answer how much is refunded and switch the key off.

When and where the money arrives

• We decide on a request within 10 days at most.
• Paid by card or SBP: refunded the same way through lava.top.
• Paid through Lolz: refunded by a transfer to your Lolz account.
• Paid in USDT: refunded in USDT through Crypto Bot to your Telegram account.

What else matters

• The subscription does not renew by itself, so there is no auto-payment to cancel: if you do not pay, the subscription simply ends.
• After a refund the key is switched off. The panel and your data stay on your server.
• If you subscribed at the first-customers price, that price is not kept for you after a refund.

The terms of the contract are in the public offer.