How not to get banned on FunPay, GGSel and Plati
SelyaThe main rule of all three marketplaces: the deal stays inside the marketplace. Links, contacts and “paying directly” lead to a ban and a refused payout.
Marketplaces earn on the fee from a deal. Anything that takes a deal around them they punish — from a warning to blocking the account and refusing a payout. Here is what most often leads to a ban.
Links, contacts and paying “directly”
- A link to another shop, your own site or a Telegram channel — in the chat, in the listing text, in a reply to a review.
- Your own Telegram, Discord or email “to get in touch”.
- An offer to pay “directly”, by transfer, “cheaper without the fee”.
All correspondence with the buyer stays inside the order on the marketplace. Even if the buyer asks for a contact themselves, answer in the order chat. Marketplaces check the correspondence, automatically too.
Promises you cannot keep
“Instantly”, “24/7”, “lifetime guarantee” — if delivery is ever delayed, the buyer will open a dispute and quote your own text. Write what you really do: “Auto-delivery: the goods arrive in the order chat after payment”. GGSel also sometimes will not save a text because of particular words — more in the article on GGSel moderation.
One product on several marketplaces
You can sell the same thing on FunPay, GGSel and Plati if every deal goes through where it was bought. But marketplaces have their own rules about goods listed elsewhere — read them before putting the catalog everywhere. This is what we decided for ourselves:
- Your own covers and texts for each marketplace. Identical pictures at once show that you sell elsewhere too.
- Not a word about other marketplaces, neither in a listing nor in the chat.
- Shared stock and prices: when the goods run out, they are switched off everywhere, not sold twice.
Disputes and reviews
Most disputes come from silence. The order was not delivered by itself, the seller is asleep, the buyer waits an hour and writes to arbitration. Turn on notifications for orders that need your attention, and answer those first.